Legal

Privacy policy

This policy explains how XinHangTech Co.,Limited handles information when you use our games, website, and support services.

1. Scope and who we are

This Privacy Policy applies to games and services published by XinHangTech Co.,Limited, including Tile Goods – Triple Match, Makeover Karma: Triple Tile, this website, and player support. App-specific data practices can vary by product, platform, region, age, and feature. The privacy disclosure shown on the relevant App Store or Google Play listing provides additional product-specific information.

2. Information we may process

Depending on the game and how you use it, we may process:

  • Device and technical information, such as device type, operating system, language, app version, IP address, advertising identifiers, and approximate location derived from IP.
  • Game and usage information, such as progress, interactions, session data, settings, achievements, ad interactions, and in-game events.
  • Purchase information, such as product purchased, transaction status, and store receipt. Apple and Google process your payment details; we do not receive your full card information.
  • Diagnostics, such as crash logs, performance data, and error reports.
  • Support communications, including your email address, Player ID, message, attachments, and any information you choose to provide.

3. How we use information

We use information to provide and operate our games; save progress and deliver purchases; improve stability, gameplay, and content; provide player support; protect players and prevent fraud; measure performance; personalize experiences; show and measure advertising where permitted; comply with law; and enforce our terms.

4. Legal bases

Where applicable law requires a legal basis, we process information to perform our contract with you, pursue legitimate interests in operating and improving our services, comply with legal obligations, and—with consent where required—provide personalized advertising or use certain device technologies. You may withdraw consent through your device or in-game privacy settings where available.

5. Service providers and sharing

We may share information with vendors that help us provide hosting, analytics, crash reporting, customer support, fraud prevention, attribution, and advertising. We may also share information when required by law, to protect rights and safety, during a corporate transaction, or at your direction. Apple and Google independently process information under their own privacy policies. We do not sell personal information for money.

6. Advertising and choices

Some games contain ads. Where allowed, advertising partners may use device identifiers and activity information to deliver, limit, and measure ads. You can limit ad tracking or reset your advertising identifier in iOS or Android settings. Consent controls may also be shown in the game where required.

7. Retention and security

We keep information only as long as reasonably necessary for the purposes described above, including legal, accounting, dispute, and security needs. Retention periods vary by data type and service. We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security.

8. International transfers

Our services are global. Information may be processed in countries or regions where we or our providers operate. When required, we use appropriate safeguards for international transfers.

9. Children

Our services are intended for the audience shown in each store listing and are not directed to children below the minimum digital-consent age in their region. We do not knowingly collect personal information from a child in violation of applicable law. A parent or guardian who believes a child provided information should contact us so we can review and take appropriate action.

10. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of personal information; object to certain processing; withdraw consent; or appeal a decision. You may submit a request through the support option provided in the relevant game. We may need to verify your identity. You may also complain to your local data protection authority.

11. Changes

We may update this policy as our services or laws change. We will post the revised version here and update the effective date.

1. 适用范围与我们的身份

本隐私政策适用于 XinHangTech Co.,Limited 发布的游戏与服务,包括 Tile Goods – Triple Match、Makeover Karma: Triple Tile、本网站及玩家支持服务。不同产品、平台、地区、年龄和功能的数据处理方式可能不同。相关 App Store 或 Google Play 页面上的隐私披露会提供更具体的产品信息。

2. 我们可能处理的信息

根据你使用的游戏与功能,我们可能处理:

  • 设备与技术信息,例如设备类型、操作系统、语言、应用版本、IP 地址、广告标识符及由 IP 推断的大致位置。
  • 游戏与使用信息,例如进度、互动、会话数据、设置、成就、广告互动及游戏内事件。
  • 购买信息,例如购买项目、交易状态及商店凭证。付款详情由 Apple 或 Google 处理,我们不会收到完整银行卡信息。
  • 诊断信息,例如崩溃日志、性能数据和错误报告。
  • 支持沟通信息,包括邮箱、玩家 ID、留言、附件及你主动提供的信息。

3. 信息用途

我们使用信息以提供和运营游戏、保存进度和发放购买内容、改善稳定性与玩法、提供玩家支持、保护玩家和防止欺诈、衡量性能、个性化体验、在允许时展示和衡量广告、遵守法律并执行服务条款。

4. 处理依据

在适用法律要求时,我们基于履行与你的合同、运营和改进服务的合法利益、遵守法律义务,以及在需要时取得你的同意来处理信息。你可通过设备或游戏内隐私设置撤回同意(如适用)。

5. 服务商与信息共享

我们可能与为托管、分析、崩溃报告、客户支持、反欺诈、归因和广告提供服务的供应商共享必要信息。法律要求、保护权利与安全、公司交易或你明确指示时,我们也可能共享信息。Apple 和 Google 依据其自身隐私政策独立处理信息。我们不会以金钱为对价出售个人信息。

6. 广告与你的选择

部分游戏包含广告。在法律允许时,广告合作伙伴可能使用设备标识符和活动信息来投放、限制和衡量广告。你可在 iOS 或 Android 设置中限制广告跟踪或重置广告标识符;法律要求时,游戏内也会提供同意选项。

7. 保留与安全

我们仅在实现上述目的所需的合理期限内保留信息,包括法律、会计、争议和安全需要。不同数据与服务的保留期限不同。我们采取合理的技术和组织措施,但任何在线服务都无法保证绝对安全。

8. 跨境传输

我们的服务面向全球。信息可能在日本以及我们或服务商运营所在的其他国家或地区处理。法律要求时,我们会为跨境传输采取适当保障措施。

9. 儿童

我们的服务面向各商店页面标示的受众,并非针对低于所在地区最低数字同意年龄的儿童。我们不会在违反适用法律的情况下故意收集儿童个人信息。如监护人认为儿童提供了信息,请联系我们,我们将审查并采取适当措施。

10. 你的权利

根据所在地法律,你可能有权访问、更正、删除、限制或获取个人信息副本,反对特定处理,撤回同意或提出申诉。你可以通过相关游戏内提供的支持入口提交请求。我们可能需要验证你的身份。你也可以向当地数据保护机构投诉。

11. 政策更新

我们可能因服务或法律变化更新本政策,并在此发布修订版本及新的生效日期。