1. Scope and who we are
This Privacy Policy applies to games and services published by XinHangTech Co.,Limited, including Tile Goods – Triple Match, Makeover Karma: Triple Tile, this website, and player support. App-specific data practices can vary by product, platform, region, age, and feature. The privacy disclosure shown on the relevant App Store or Google Play listing provides additional product-specific information.
2. Information we may process
Depending on the game and how you use it, we may process:
- Device and technical information, such as device type, operating system, language, app version, IP address, advertising identifiers, and approximate location derived from IP.
- Game and usage information, such as progress, interactions, session data, settings, achievements, ad interactions, and in-game events.
- Purchase information, such as product purchased, transaction status, and store receipt. Apple and Google process your payment details; we do not receive your full card information.
- Diagnostics, such as crash logs, performance data, and error reports.
- Support communications, including your email address, Player ID, message, attachments, and any information you choose to provide.
3. How we use information
We use information to provide and operate our games; save progress and deliver purchases; improve stability, gameplay, and content; provide player support; protect players and prevent fraud; measure performance; personalize experiences; show and measure advertising where permitted; comply with law; and enforce our terms.
4. Legal bases
Where applicable law requires a legal basis, we process information to perform our contract with you, pursue legitimate interests in operating and improving our services, comply with legal obligations, and—with consent where required—provide personalized advertising or use certain device technologies. You may withdraw consent through your device or in-game privacy settings where available.
5. Service providers and sharing
We may share information with vendors that help us provide hosting, analytics, crash reporting, customer support, fraud prevention, attribution, and advertising. We may also share information when required by law, to protect rights and safety, during a corporate transaction, or at your direction. Apple and Google independently process information under their own privacy policies. We do not sell personal information for money.
6. Advertising and choices
Some games contain ads. Where allowed, advertising partners may use device identifiers and activity information to deliver, limit, and measure ads. You can limit ad tracking or reset your advertising identifier in iOS or Android settings. Consent controls may also be shown in the game where required.
7. Retention and security
We keep information only as long as reasonably necessary for the purposes described above, including legal, accounting, dispute, and security needs. Retention periods vary by data type and service. We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security.
8. International transfers
Our services are global. Information may be processed in countries or regions where we or our providers operate. When required, we use appropriate safeguards for international transfers.
9. Children
Our services are intended for the audience shown in each store listing and are not directed to children below the minimum digital-consent age in their region. We do not knowingly collect personal information from a child in violation of applicable law. A parent or guardian who believes a child provided information should contact us so we can review and take appropriate action.
10. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of personal information; object to certain processing; withdraw consent; or appeal a decision. You may submit a request through the support option provided in the relevant game. We may need to verify your identity. You may also complain to your local data protection authority.
11. Changes
We may update this policy as our services or laws change. We will post the revised version here and update the effective date.